Queensbury Queens of the Mountain Cycling Club Privacy Policy

This policy explains when and why Queensbury Queens Cycling Club collect personal information about members, how it is used, how it is kept secure and your rights in relation to it.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the organisation, Queensbury Queens Cycling Club
  • “you”, “the user” refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means Information Commissioner’s Office.
  • Cookies mean small files stored on a users computer or device.

Your Individual Rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

We may collect, use and store your personal data, as described in this Data Privacy Policy and as described when we collect data from you.

Collection of Personal Data

Queensbury Queens of the Mountain Cycling Club may collect and/or create or otherwise obtain and process the following data about you:

  • Information about you that you provide by completing a membership application which is done via * British Cycling (See below)
  • Information you provide when renewing your membership via * British Cycling (see below)
  • Information that you provide if you update your personal details * British Cycling (see below)
  • Information provided to Team App. Click to see Team App GDRP Notice.
  • Information about you (primarily contact details) that you provide to the Queensbury Queens of the Mountain Cycling Club if you are an official or event organiser
  • Information about your performances in our events and competitions including age records
  • Information you provide if you report a problem or make a complaint and, if you contact us, we may keep a record of that correspondence.
  • Details of when you digitally interact with Queensbury Queens of the Mountain Cycling Club via our website, Facebook page, Twitter Page and Instagram page. and the resources that you access which may include the use of cookies.
  • Information about emails and other communications we send you and your interaction with them.
  • We may use a photograph of you taken at events including time trials whether competing or at the prize presentation to promote the activities of Queensbury Queens of the Mountain Cycling Club (e.g. On the website, social media, printed media and press releases).
  • We may share information with the  British Cycling with regard to your participation and performance in events.

British Cycling Date Controller GDPR Notice:

When you become a member of or renew your membership with Queensbury Queens of the Mountain Cycling Club you will be registered for an online account with Queensbury Queens of the Mountain Cycling Club. We will provide Queensbury Queens of the Mountain Cycling Club with your personal data which they will use to enable access to an online portal for you (called My Dashboard) on the Queensbury Queens of the Mountain Cycling Club website. Queensbury Queens of the Mountain Cycling Club will use your personal data in accordance with its Privacy Notice which can be accessed at https://www.britishcycling.org.uk/staticcontent/info--Privacy-Policy-0. Queensbury Queens of the Mountain Cycling Club will contact you to invite you to sign into and update your dashboard (which, amongst other things, allows you to set and amend your privacy settings). If you have any questions about the continuing privacy of your personal data when it is shared with Queensbury Queens of the Mountain Cycling Club, please contact compliance@britishcycling.org.uk

As a club member your information may be shared on the club website, social media pages or in emails sent by the club. This data will only be shared in the event that either you are a club volunteer, have participated in a race or challenge event or have recorded a major achievement. This data will be limited to your name, race results (if applicable) and details of your achievement. Limited further information about you may be included.

We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk). For the purposes of the GDPR, we will be the “controller” of all personal data we hold about you.

Resources & Further Information

Security of your personal information

Queensbury Queens Cycling Club will take all steps reasonably necessary including policies, procedures and security features to ensure that your data is treated securely and protected from unauthorised and unlawful access and/or use, and in accordance with this notice. In order to prevent unauthorised access or disclosure, we have in place generally accepted standards of technology and operational security to safeguard and secure the information we collect. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice.

If in future we allow an organisation to process your personal information outside of the European Economic Area (for example to distribute postal or electronic communication), we will ensure that we create and maintain appropriate safeguards with those organisations so that your personal information is subject to the same standards and protections as when we are processing your personal information inside the European Economic Area.

IP addresses and Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you will be unable to access Queensbury Queens Cycling Club website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to Queensbury Queens Cycling Club website. In addition to cookies, Queensbury Queens Cycling Club uses Google Analytics to record the activity of users of our websites in order to help us improve customer experience. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Your Rights
You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please email tech@qqom.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We will promptly correct any information found to be incorrect.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Changes to our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on our website. This privacy policy was last updated on 22nd November 2018.

We may update this privacy notice from time to time. When we change this notice in a material way, we will update the version date.   For significant changes to this notice we will try to give you reasonable notice unless we are prevented from doing so. Where required by law we will seek your consent to changes in the way we use your personal information.
Further details on the GDPR can be found at the website for the Information Commissioner (www.ico.gov.uk)